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Resources

No Cost Benefits

24/7 Free Nurse Advice Line

Call our registered nurse line, free of charge, for medical advice or guidance on if/where to seek medical care: (866) 232-4490

Telehealth / Teletherapy

In-Network Telemedicine Providers

MDLive is $0 for Signature Plan members. It includes virtual urgent care, primary care, dermatology, talk therapy, and psychiatry. MDLive is available even if you travel or reside outside of Nevada.

(EMI uses a different telemedicine provider)

Read More About MDLive

In-Home Urgent Care Visit

DispatchHealth, DoctorRoo, or IncrediCare
Effective 5/18/2024: $0 Copay for Signature Plan members. Advantage plan pays $0 after meeting the deductible.

Use when you’d like Urgent Care to come to you. The house call team arrives at your door.

Preventive Care

Preventive care is covered at 100% for Advantage and Signature plan members when performed by an in-network provider (Note: all labwork and imaging must be provided by Quest or Steinberg, respectively, to receive the $0 benefit). Preventive care services vary by age and gender. We recommend speaking with your provider to determine which are recommended for you and your family.

Read More About Preventive Care

Quest - Labwork

Quest Diagnostics became our exclusive partner for lab services on September 1, 2022. Signature Plan members will no longer have a deductible or copay for lab services by Quest Diagnostics.

Please ensure your provider only sends your labs to Quest. Any costs incurred by lab work performed by providers other than Quest will be the member’s full responsibility. (Note: Cologuard is currently excluded for Signature members. Quest offers an at-home colorectal cancer screening test called “InsureONE”. If opting for a non-invasive screening, Signature members must use Quest to receive the $0 benefit.)

Make an AppointmentRead More About Labwork Coverage

Steinberg - Imaging

Steinberg Diagnostic Medical Imaging (SDMI) became our exclusive partner for imaging services on April 1, 2021. Signature Plan members will no longer have a deductible or copay for the imaging services listed below performed by SDMI (with a referral from your provider).

Any costs incurred by imaging services performed by providers other than SDMI will be the member’s full responsibility, except in cases where Steinberg Diagnostic cannot perform the service or out of extreme medical necessity.

Make an AppointmentRead More About Labwork Coverage

Registered Dietitian Consultations & Classes

We can help you take the guesswork out of your diet based on your medical needs and health goals.

One-on-one consultations with a licensed registered dietitian (virtual, phone, or in-person) provide the opportunity to improve your health with personalized nutrition support. There is no limit on the number of consultations.

Speak to the dietitian about:

  • Food Allergies
  • Chronic Kidney Disease
  • Heart Health
  • Other

For more information or to register, call (702) 877-5356 or toll-free 1 (800) 720-7253, TTY 711, Monday through Friday, 8 a.m. to 5 p.m.

Select Specialty Medications (Trinity Pharmacy)

Select medications are available with a $0 copay after completing 2 simple requirements. This means you can access the medications you need without any out-of-pocket expense.

View the list of medications and instructions on how to enroll.

Tobacco Cessation Program

Giving up tobacco or vaping can be difficult, but a nicotine-free lifestyle offers many health benefits and may add years to your life. If you’ve tried to quit before and weren’t successful, don’t be discouraged. Many people have tried to quit more than once before they succeed.

The Tobacco Cessation Program (TCP) provides the guidance and support you need to help you kick nicotine and tobacco use (including vaping), for good.

The program includes:

  • Orientation by appointment.
  • One-on-one assessment and personalized treatment plan.
  • Education, support, and possible medication therapy.
  • Participants are encouraged to attend at least 10 of 12 educational sessions in the form of group and one-on-one consultations, but participants may attend as many sessions as needed.

To learn more about this program, call the Tobacco Cessation Program’s dedicated line at (702) 243-8424, TTY 711.

Asthma Resources

Breathe Easier. Better asthma control is the goal.

The program provides adults and children living with asthma with personalized coaching by a registered nurse.

This program includes:

  • Assistance identifying and managing triggers.
  • Information on how to properly take medications.
  • Help in communicating with your doctor.

For more information, please call (702) 877-5356, Monday through Friday, 8 a.m. to 5 p.m.